Privacy Policy

Who we are and how to contact us

This policy covers the JMA Group website and enquiries made using the telephone number shown on it. For privacy questions, requests or complaints, call 07873 563475.

Information we may receive

If you call us, you may share your name, telephone number and details of your enquiry. Please share only what is needed to help us respond.

Website hosting services may process technical information such as IP addresses, requested pages, browser information and access times to deliver and protect the website. The provider, storage locations and logging settings must be confirmed for the final policy.

The current website has no contact forms, user accounts or online payment facilities.

Why information is used

The proposed purposes are to respond to enquiries, discuss requested services, operate the website and prevent misuse. Where UK data protection law applies, routine enquiry handling and website security may rely on legitimate interests, provided those interests do not override your rights. Steps you request towards a service agreement may rely on the contract basis. Information needed to meet a specific legal duty may be processed on the legal obligation basis.

The applicable purposes and lawful bases must match JMA Group’s actual practices when this policy is finalised.

Cookies and tracking

The current website files do not set cookies or include analytics, advertising trackers or third-party embeds. Hosting-level technologies must be checked before launch. This policy should be updated if these features change, with consent obtained where required.

Sharing, storage and retention

Relevant recipients may include website hosting and communications providers, professional advisers where necessary, or authorities where disclosure is required by law. The providers actually used and any international transfers or safeguards need to be confirmed.

Retention should reflect the time needed to resolve an enquiry, provide any agreed service and meet applicable record-keeping or legal requirements. Enquiry records and hosting logs need confirmed retention periods or clear criteria before the final policy is published.

Your rights and complaints

Where UK data protection law applies, you may have rights to access your personal information, correct it, request deletion, restrict its use, object to processing and receive a portable copy. These rights depend on the circumstances. Where processing relies on consent, you can withdraw it without affecting earlier lawful processing.

To raise a concern or make a request, call 07873 563475. You can also complain to the Information Commissioner’s Office (ICO).

Changes to this policy

Updates will appear on this page with a revised date. The final notice should be reviewed when the website or the way personal information is handled changes.